What’s the difference between SLO, SLA, and SLI in business projects?

Tremaine Eto
3 min readOct 1, 2022
Photo by Jason Goodman on Unsplash.

If you work for a business, there’s a possibility that you’ve heard the terms SLO, SLA, and/or SLI before.

The commonality that these terms share is that they can be used to be a little more precise to measure the actions taken to meet business goals when it comes to serving users.

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Tremaine Eto

Senior Software Engineer @ Iterable | Previously worked at DIRECTV, AT&T, and Tinder | UCLA Computer Science alumni | Follow me for software engineering tips!