What’s the difference between SLO, SLA, and SLI in business projects?

Photo by Jason Goodman on Unsplash.

If you work for a business, there’s a possibility that you’ve heard the terms SLO, SLA, and/or SLI before.

The commonality that these terms share is that they can be used to be a little more precise to measure the actions taken to meet business goals when it comes to serving users.